Customer Relationship Management

Course Description
The aim of this module is to provide students with a basic understanding of customer relationship management (CRM) theory and practice. Students attempting this module should have some knowledge of marketing fundamentals.
Entry Requirement
No entry requirements specified for this course.
Total Reviews
Reviews by students
Average Rating
5-point rating by students
I had little background in food safety, but this course broke everything down clearly. The feedback I received after the quiz helped me see where I can feel more confident applying these principles at work. Highly recommended for anyone in the food industry!
This course gave me a solid understanding of food safety risks and how to manage them. The real-world examples were particularly helpful and relate to my daily tasks. Would love to see even more interactive content in future versions.
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